About us
This website, lankershimplumbing.com, and the Lankershim Plumbing service are operated by Lankershim Plumbing.
What we collect
From the form: name, phone, email, the address of the job, city or town, the kind of job, timing, anything else you add, and a record of your consent.
Calls to our number run through Twilio, a phone service, which logs the calling number, the date and the length of the call. We forward the call to the business that quotes for the job. We do not record calls.
The site host keeps brief security logs (for example IP addresses). There are no advertising or tracking cookies.
Why we collect it
We use them to arrange your quote, to answer your questions, and to keep track of which business has your request.
Who receives your details
Your details go to the local plumber business that will price and carry out the job. We never sell them or pass them on for marketing. That business then looks after them under its own policy.
Our service providers are Web3Forms (the form), Twilio (the phone number) and Cloudflare (hosting), which handle data only to run those services.
How long we keep it
Records of each request are kept while the job is under way and for our accounts with the business, then deleted within two years.
Your rights over your details
You can ask to see your details, have them corrected, or have them deleted, under the privacy laws of your state (for example the CCPA in California). Send the request to help@lankershimplumbing.com. The privacy regulator in United States handles complaints.
Changes to this policy
We post every update to this policy on this page and date it.
Updated